Privacy statement

Index:

1. Contact details
2. Processing personal data
3. Automated decision making
4. View, modify or delete data
5. How we protect personal data


1. Contact details

Fokker Diervoeders B.V. | located at Huufkes 73 | 5674TL Nuenen
Responsible for the processing of personal data as shown in this privacy statement.

Contact details:
Fokker Petfood - www.fokkerpetfood.com 
Phone: +31 (0) 40 283 55 11
WhatsApp: +31 (0) 657382738
Priscilla Peels is the Data Protection Officer of Fokker Petfood. She can be reached via klantenservice@fokkerpetfood.com

2. Processing personal data

Fokker Petfood processes your personal data because you use our services and/or because you provide them to us yourself.

Below you will find an overview of the personal data that we process:
- First and last name
- Sex
- Address data
- telephone number
- E-mail address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without that consent, please contact us at: klantenservice@fokkerpetfood.com, then we will delete this information.

For what purpose and on what basis we process personal datapersoonsgegevens
Fokker Petfood processes your personal data for the following purposes:

- Sending our newsletter and/or advertising brochure
- To be able to call or e-mail you if this is necessary to be able to carry out our services
- Inform you about changes to our services and products
- To deliver goods and services to you
- Fokker Diervoeders also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

3. Automated decision making

Fokker Petfood does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example an employee of Fokker Petfood).

How long we keep personal data
Fokker Petfood stores your personal data for seven years and deletes personal data when it is no longer necessary for the purposes described above.
Sharing personal data with third parties
Fokker Petfood only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
Cookies, or similar techniques, that we use
Fokker Petfood only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that has previously been stored via the settings of your browser.


4. View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Fokker Diervoeders and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to klantenservice@fokkerpetfood.com

To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Fokker Petfood would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.
 

5. How we protect personal data

Fokker Petfood takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via klantenservice@fokkerpetfood.com